Company Overview


Right at Home is a national in home care and assistance agency. 

We are a proud recipient of the 2020 Best of Home Care® – Leader in Excellence, Provider of Choice, and Employer of Choice Awards.

2020_LeaderofExcellenceAwardLogoThe Leader in Excellence Award is the highest recognition awarded by Home Care Pulse and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics.  As a Leader in Excellence, Right at Home Milwaukee and Waukesha is ranked among the top 10% of home care providers participating in the nationwide Home Care Pulse Satisfaction Management Program.


The Provider of Choice award is based upon feedback received from our clients.  This award directly reflects our high client satisfaction scores and we are honored that our clients have put their trust in us.


The Employer of Choice award is based upon feedback received from our very own caregivers. You can have confidence that you are part of a team dedicated to providing the highest levels of quality, professionalism and expertise in home care. We are looking for people who want a meaningful career, take pride in a job well done and are willing to work together to accomplish our mission: Improving the quality of life for those we serve.

Personalized, Flexible In Home Care 
Our elder care services are highly personalized and flexible. We provide the home care services our clients want when they most need them. We provide home health care from as little as a few hours to 24-hours a day. And we don't forget the personal touches that are so important - a steady hand, a bright smile, and the willingness to go to extra lengths to reassure our clients and their families - these are all hallmarks of our elder care service. We are proud to provide senior health care services to our clients in their own home. 

Right at Home is guided by its mission and principles. This commitment extends to our clients, family and loved ones involved in care, healthcare professionals coordinating the services, our associates and our home care franchisees.

The mission of Right at Home is to improve the quality of life for those we serve.


  • We first and foremost exist to serve our clients. Whenever doubt exists in a situation, we consider this our guiding priority. 
  • How Associates treat each other dramatically affects how we treat our clients. Every Associate deserves and gets respect, consideration and support.
  • We strive for creativity and innovation. New ideas and better ways of doing things are encouraged and rewarded.
  • With respect for all religious differences, a spiritual foundation will guide the decisions and actions of the company.
  • Profitability is important and comes from proper execution within the framework and spirit of our mission and values.

Caregiver Information 
Our employees are our most important asset, so employee satisfaction is vital to Right at Home. From companions to home care nurses to nurse aides to certified nurse assistants, we make certain that our caregivers and staff are provided with an open, friendly environment that encourages continued learning and personal growth. With our proprietary caregiver training program and our Care Rewards incentive program, Right at Home is a leader in the home health care industry when it comes to performance incentives and skills training!

Volunteering With A Paycheck 
When you join the Right at Home team, you're not just earning a paycheck - you're making a difference in people's lives! We seek diversity in our workforce, but we insist that all applicants have one common desire: To find a position that is personally rewarding and gives back to their community. If you enjoy helping others and making a difference in people’s lives, working for Right at Home could be the perfect fit!

Care Rewards Program is an incentive program which was developed to give a means to recognize, and reward, our caregiver staff for positive work behaviors. Simply put, our local franchisees determine employee benchmarks such as work attendance, training completion, client referrals, etc. A point value is attached to each of the employee benchmarks. When employees accumulate a certain number of points they are rewarded with a gift card of their choice.

Right at Home University
Our work is not done when you become a Right at Home employee. Our caregivers participate in an orientation to learn about our home care agency policies, procedures and individual client needs. You will also take part in ongoing, specialized training to become educated on the high standards of care expected by Right at Home through our unique Right at Home CERT Program (Caregiver Education Recognition and Training Program). Right at Home University is the training and education arm of the company’s Right at Home CERT ProgramSM. It is comprised of a number of online training modules designed to enhance the knowledge of our care staff. Employees can obtain four different achievement levels within the Right at Home CERT Program, each of which is based upon longevity and successful completion of Right at Home University educational in-services.

The Right at Home difference is in the employees we choose. Seeking out caregivers and staff for our home care agency who want more than just a job is the key to our selection process. Our office is conveniently located  at 9600 W Greenfield Avenue, West Allis, WI 53214. We serve both the Waukesha and Milwaukee County areas. (

Company Summary
Right at Home
Number of Employees
(262) 347-3005
(262) 436-1356
9600 W Greenfield Ave
West Allis, WI