1. Quality Management System (QMS) Oversight:
   • Understand the needs of interested parties (e.g., customers, suppliers) and determine their requirements.
   • Maintain up-to-date information on interested parties.
   • Establish and continually improve QMS processes based on ISO 9001:2015 guidelines.
   • Ensure process flow mapping is accurate and track continual improvement.
2. Customer Focus and Product Conformity:
   • Identify risks and opportunities that may affect product conformity.
   • Manage risks and opportunities related to product quality.
   • Collaborate with relevant teams to address customer needs effectively.
   • Manage Compliance Regulatory Reporting (outsourced)
3. Responsibility and Authority:
   • Assign responsibility and authority for QMS activities (e.g., ensuring conformance, promoting customer focus, reporting on QMS performance).
   • Act as a point of contact for QMS-related matters.
4. Quality Objectives:
   • Monitor established quality objectives.
   • Report quality objective progress to top management.
5. Internal and External Communication:
   • Communicate well with customers, suppliers, and coworkers regarding quality matters.
   • Facilitate effective communication within the organization.
6. Nonconformity and Corrective Action:
   • Manage nonconformity and corrective action processes.
   • Ensure timely resolution of quality issues.

• Bachelor’s degree in a relevant field (e.g., Quality Management, Engineering, Business).
• Certification in Quality Management (e.g., Certified Quality Manager, Certified Quality Auditor) is advantageous.
• Proficiency in ISO 9001:2015 standards and quality management principles.
• Strong analytical skills and attention to detail.
• Excellent communication and leadership abilities.

• Minimum 5 years of experience in quality assurance or related roles.
• Previous experience in an ISO 9001:2015 certified environment.
• Experience with QT-9 (QMS Software), Epicor Profit 21 (ERP) preferred.

• The Manager of Quality Assurance may collaborate with cross-functional teams, including production, supply chain, and quality control.
• Regular audits and process reviews are essential to maintain compliance with ISO standards.

We Make it Easy

Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees.

As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce.

We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.