Our Jefferson facility will be hosting a walk-in interview event on Wednesday, January 16th from 9:00am to 4:00pm for candidates interested in our WiFi Connection Support role!
The WiFi Connection Support Representative is an important member of the Customer Support Contact center that provides excellent care to customers in a timely manner with an emphasis on consumer interactions, troubleshooting mobile link products, and capitalizing on subscription selling opportunities.
In this role, you will:
- Effectively support a customer base that ranges from the technologically adept to the technologically adverse with strong knowledge and problem solving skills, applicable to home Wi-Fi network routers, broadband and cellular carriers including smart devices
- Troubleshoot Wi-Fi routers, broadband and cellular carriers and interaction with Smart devices
- Escalate contacts as appropriate, acting as customer advocate if required to resolve proble
For this event, please come dressed in Business Casual attire and bring a copy of your resume for us to review.
Generac offers an excellent benefits package including health, life, dental, vision, vacation, employee stock purchase program, tuition reimbursement, company matched 401K, career development, and more!
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